Our
services are all about procurement of
equipment and machineries for construction and industrial projects. To
make
this happen, we’ve gathered a team of well-experienced engineers,
banking gurus
and insurance experts. Moreover, we often enjoy consultations and
reviews from
SMEs (subject matter experts) invited to the process where we need more
opinions from specific industries. The services are further categorized
as
follows:
Analyzing
project requirements in terms of equipment
This service answers to the
following strategic questions:
- What
are the job requirements: what shall be built and how,
- What
equipment can be put in the shortlist to do the job?
- What
are the strong point and weak points of each machine in the
shortlist?
Analyzing
financial requirements
- How much does the right machine
cost?
- How much budget can the client allocate
for the right equipment they need?
- If there is a gap between the
budget and the cost, what facility is available to offer?
Concluding
the procurement contract
- Finalizing the offer and
developing the terms and conditions to conclude a win-win contract,
- Providing
client and supplier with
legal documents (client-approved list of requirements, PoP, proforma
invoice,
L/C, insurance and shipping documents, …)
Tracking
and follow-ups
To make sure that the client will receive the product as per
contract
Training
Usually scheduled and performed by original supplier, Bitzi
makes sure that client receives all the training they need to safely and
efficiently operate the equipment they have paid for.
Commissioning
Also often scheduled and performed by original
supplier, Bitzi
will help the client to have their machines set up as quickly as
possible and
to decommission and re-commission the equipment in the future projects.
After-sale
services
Bitzi is keen to provide the clients with technical
assistance first-hand from the original manufacturer. This is our job to
make
sure that client works with the machine and not got stuck on it.
Upon clients’ request, we schedule periodic visits to their
jobsites and check the performance of the systems, the service history
and
dispatch the manufacturer-approved technician to fix the equipment if
needed.
We also have a spare part inventory for critical parts and
provide genuine spare parts direct from manufacturer to the client’s
jobsite.